Refund policy

Opened products are not returnable.
Products in boxes with broken seals are not returnable.
Items not purchased at www.iamjoybrand.com
Items without an order number or a packing slip.
For hygienic reasons all clothing are a “Final Sale”.
Gift Card Returns: No cancellations or refunds on the purchase of a gift card (final sale).

Unopened product return requests must be submitted within 30-days of delivery by contacting us.
Unopened product/s being returned must be mailed or shipped within 14-days of the date the return was authorized by I Am Joy Brand support department.
Your unopened product(s) must be accompanied by a receipt or proof of purchase for each product that confirms your name, address, and order number.
If the returned product(s) is opened and/or damaged in any way, you will not be eligible for a refund.
If you have initiated the return after the 30-day period has passed, you will not be eligible for a refund.
If we have not received your return within 30-days, you will not be eligible for a refund.
To initiate a return please contact Customer Experience at support@iamjoybrand.com or call 1-888-813-5444

Results may vary from person to person and results are not guaranteed.
Representations regarding the efficacy and safety of I AM JOY BRAND products have not been evaluated by the Food and Drug Administration.
The FDA only evaluates foods and drugs, not supplements like the products offered by I AM JOY BRAND.
Information presented on the I AM JOY BRAND Website is not meant as a substitute for or alternative to medical advice, diagnosis or treatment. The advice of a licensed physician or medical doctor should be sought before using any supplemental dietary product.
Customers and potential customers should consult with a physician before using I AM JOY BRAND products if they have a serious medical condition or use prescription medications.

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